Returns & Refunds
Every Karen Farley product is backed by our 60-Day Money-Back Guarantee. Try it for 60 days and if you're not completely satisfied, for any reason, simply send it back and we'll refund the full amount of your purchase. No questions asked.
Cancelling or Changing Orders
You may cancel or amend your order before dispatch by emailing: [email protected]
Faulty Products
Under the Consumer Guarantees Act 1993, you are entitled to a replacement or refund for any faulty products. Please contact us within a reasonable period and return the product for assessment. If confirmed as faulty, we will cover return shipping and provide a full refund or replacement.